IT Technician?

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Can someone explain what an IT Technician actually does? It just seems like one of the more useless jobs to me. I know they get a terminal and some modem but what is it actually used for?

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19 hours ago, Randy Walters said:

What he said.

The terminal can be set up to allow communication between them, and you can create text documents.

I believe the modem is broken and doesn't work.

Conclusion: Use your imagination and do HelpdeskRP or something like that.

The modem isn't broken. The reason why it isn't working is because hierarchy disabled the function after finding out that it can cause lag due to bad programming on how it handles inputs and outputs. 

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